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Have any questions or concerns? 

We’re always ready to help!

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Send us an email to:

info@freemindsonly.com

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Shipping Policy

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1. Order Processing Time:

  • All orders are typically processed within 1-2 business days from the date of purchase.

  • Orders placed on weekends or holidays will be processed on the next business day.

 

2. Shipping Methods:​

  • Shipping costs and estimated delivery times will be displayed at the checkout.

 

3. Shipment Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

  • Tracking information may take up to 24 hours to be updated in the carrier's system.

 

4. Shipping Locations:

  • We currently ship domestically to the United States only.

 

5. Shipping Delays:

  • While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays.

  • We appreciate your understanding in such situations and assure you that we will work to resolve any issues promptly.

 

6. Incomplete or Incorrect Shipping Addresses:

  • It is the customer's responsibility to provide accurate and complete shipping information.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional charges may apply for reshipment.

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Return Policy

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1. Eligibility:

  • Returns are accepted within 30 days from the date your order is shipped.

  • Items must be unused, in their original packaging, and in the same condition as received.

 

2. Initiate the Return: 

  • Send email to shipping@freemindsonly.com to initiate the return process.

  • Provide your order number, the reason for the return, and any relevant details.

 

3. Return Authorization:

  • Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item.

 

4. Packaging:

  • Ensure the item is securely packaged to prevent damage during transit.

  • Include the original packing slip or a copy of your order confirmation email.

 

5. Shipping:

  • You are responsible for the return shipping costs, unless the return is due to an error on our part.

  • We recommend using a trackable shipping method to ensure the safe return of your item.

 

6. Inspection and Refund:

  • Upon receiving the returned item, our team will inspect it to ensure it meets the return eligibility criteria.

  • Once approved, a refund will be issued to your original payment method within [7-10] business days.

 

7. Exchanges:

  • If you wish to exchange an item, please follow the return process and place a new order for the desired item.

 

8. Damaged or Defective Items:

  • If your item arrives damaged or defective, contact our customer service immediately for assistance.

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FAQ

Do you provide International delivery?

 

Unfortunately, not at the moment. But stay tuned!

 

How do I return an item?

 

Begin your return by sending an email to shipping@freemindsonly.com. Be sure to review our return policy first!

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How do I track my order?

 

A tracking number will be sent to the email you placed your order with once your item has shipped.

 

How do I receive my digital download?

 

You will receive a download link to the email you provided during the checkout process.

Free Minds Only - Website Terms and Conditions

 

1. Acceptance of Terms

By accessing and using the Free Minds Only website ("the Website"), you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please refrain from using the Website.

 

2. Changes to Terms

Free Minds Only reserves the right to modify or replace these Terms at any time without prior notice. Your continued use of the Website after any changes signify your acceptance of the modified Terms.

 

3. User Conduct

You agree to use the Website in accordance with all applicable laws and regulations. You further agree not to:

  • Violate any local, state, national, or international laws.

  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • Harass, abuse, or harm other users of the Website.

  • Post or transmit any content that is illegal, obscene, defamatory, threatening, or otherwise objectionable.

  • Engage in any unauthorized access to the Website's systems or data.

 

4. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices.

 

5. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and data compilations, is the property of Free Minds Only or its content suppliers and protected by international copyright laws.

 

6. Third-Party Links

The Website may contain links to third-party websites or services. Free Minds Only has no control over these third-party sites and is not responsible for their content or accuracy. The inclusion of any link does not imply endorsement by Free Minds Only.

 

7. Disclaimer of Warranties

The Website is provided on an "as-is" and "as-available" basis. Free Minds Only makes no warranties, expressed or implied, and disclaims all implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

 

8. Limitation of Liability

In no event shall Free Minds Only be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website.

 

9. Governing Law

These Terms are governed by and construed in accordance with federal law, without regard to its conflict of law principles.

 

10. Contact Information

If you have any questions about these Terms, please contact us at [support@freemindsonly.com]

 

By using the Free Minds Only website, you agree to these Terms and Conditions.

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